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All order cancellations must be received in writing and BEFORE order has s shipped. Special Order items – are NON-CANCELLEABLE, NON-RETURNABLE.
Restocking fees may be charged for the following conditions:
Orders cancelled after they have shipped.
Returns, if the original manufacturer’s carton is opened/or damaged.
Used or damaged merchandise or missing parts or accessories.
All credits and refunds are based on manufacturer policies. When applicable, refunds and/or credits will be issued within 14 days of written request and - ONLY - for cancelled or unshipped merchandise.